FAQ

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FAQ's

 

Where is my Product Code?

Once you purchase and download Map My Land©, you will receive an email that includes your software license and your product key(s). One product key per license will be issued. If you need to use on more than one computer, you will need to purchase additional product keys. Use on more computers than keys issued is strictly prohibited.   We get the product keys out as quickly as possible but if you order during the evening hours or on weekends, the process may take longer.

 

Will my software run on Windows Vista and Windows 7

Yes. Map My Land™ has been tested on Vista Windows 7, Windows 8 and Windows 10.

 

Will my software run on a Mac?

No. Maintaining a separate Mac version is not cost effective at this time. You can run Map My Land™ on your Mac using Apple's Boot Camp technology or third-party virtualization TOOLS, INC.™ like Parallels or VMWare Fusion. These TOOLS, INC.™ make it possible to run Mac OSX and a Windows operating system side by side. You will need a copy of Windows, though.

 

What are the system requirements for my software?

    Map My Land™ Requires a PC that meets these requirements:

 

 

Is there someone I can talk to for customer support?

Yes. We have a full-time customer care team available by calling 615-308-5612 during regular working hours or by email info@forestrypress.com.

 

Does Map My Land™ software replace the need for a certified surveyor or a licensed civil engineer?

Like any other mapping software, Map My Land™ does not replace a certified surveyor or a licensed civil engineer. It can, however, be used as a means to map your property according to the deed calls.   In most states in the U.S., a surveyor's or engineer's stamp and signature are required for the sale or exchange of property. Please not the Map My Land™ license agreement.

 

How can I check the status of my order?

Your software will be available for download immediately. The link will be emailed to you shortly after purchase. Download availability is for five days so you should download as quickly as possible. After that, you will need to call (615-308-5612) or email us at info@forestrypress.comto have a new download request loaded.

 

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